Nintendo Warns U.S. Customers: Switch 2 Delivery Not Guaranteed Due to High Demand

Nintendo has issued a crucial update to its U.S. fans regarding the highly anticipated release of the Switch 2. The company has acknowledged that it will struggle to meet the overwhelming demand seen in Japan, and this issue extends to the U.S. market as well. Nintendo published a statement on its website, alerting those who registered their interest in purchasing a Switch 2 through the My Nintendo Store that delivery by the June 5 release date cannot be guaranteed.

This means that invitation emails for purchase might arrive after the Switch 2's launch. However, Nintendo assures customers that they will confirm the shipping date once a purchase is made. The company expressed gratitude for the enthusiasm shown by fans, stating, "We're thrilled by the enthusiasm for Nintendo Switch 2! Due to the very high demand, we will be working diligently to fulfill orders as product becomes available, but delivery by June 5 is not guaranteed."

For those eager to secure a Switch 2 at launch, Nintendo suggests pre-ordering through third-party retailers. However, this advice comes amidst reports that Switch 2 pre-orders have already sold out at many outlets, including GameStop. Nintendo's statement directs fans to visit participating retail partners, though it points out that the Switch 2 is currently unavailable at GameStop.

For those who prefer waiting for an invitation from the My Nintendo Store, no further action is required after registering interest. The struggle fans faced on April 24 when attempting to pre-order the Switch 2, coupled with Nintendo's warning, underscores the anticipated difficulty in obtaining the next-gen console around its launch.

Nintendo Switch 2 System and Accessories Gallery

View 91 Images

Earlier this week, Nintendo issued a similar warning to its Japanese customers, indicating that a significant number of pre-orders would not be fulfilled directly by the company. Nintendo President Shuntaro Furukawa noted on X/Twitter that 2.2 million people in Japan alone had applied for a Switch 2 pre-order from the My Nintendo Store. This "extremely large number of applications... far exceeds our expectations, and far exceeds the number of Nintendo Switch 2 consoles that can be delivered from the My Nintendo Store on June 5," Furukawa explained.

According to an FAQ on Nintendo's website, the first batch of invitation emails for the My Nintendo Store in the U.S. will be sent out starting May 8, 2025. Subsequent batches will follow periodically until purchasing is opened to everyone. These initial invitations will be sent on a first-come, first-served basis to eligible registrants who meet specific priority criteria. Invitees will have 72 hours from the time the email is sent to complete their purchase.

Nintendo Switch 2 pre-order invitation priority requirements:

• You must have been the one who purchased any Nintendo Switch Online membership.
• You must have had any paid Nintendo Switch Online membership for a minimum of 12 months.
• You must have opted in to share gameplay data and have at least 50 hours total gameplay hours.

Last week, Nintendo confirmed that Switch 2 pre-orders in the U.S. would begin on April 24, 2025, with the original price of $449.99 and the launch date of June 5 remaining unchanged. The Switch 2 + Mario Kart World bundle will also stay at $499.99, while the prices for both physical and digital versions of Mario Kart World ($79.99) and Donkey Kong Bananza ($69.99) will not change at launch. However, Nintendo has increased the prices of Switch 2 accessories due to ongoing tariff issues.

Originally, pre-orders were planned to start on April 9, but Nintendo delayed them to assess the potential impact of tariffs and evolving market conditions. For those looking to pre-order a Nintendo Switch 2, GameCube controller, or other accessories and games, it's advisable to follow our Nintendo Switch 2 pre-order guide, which will provide the latest news and information. Additionally, you can learn more about how to increase your chances of getting a new Nintendo Switch 2 console on day one.