Mein o2

Discover the convenience and power of the "My o2" app, designed to put essential services and benefits at your fingertips. Whether you're on a prepaid or term contract, the award-winning My o2 app ensures you have everything you need right where you need it. For our business clients, the o2 Business App is specifically tailored to meet your professional needs.

Here's a breakdown of the key features the My o2 app offers:

For Contract Customers

• Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS usage outside of flat rates. You can even add this as a home widget for quick access.
• Tariff Details and Options: Easily view your current tariff details and book additional options to suit your needs.
• Customer Data Management: Update your personal information conveniently while on the move.
• Invoices and Itemized Bills: Access your invoices and detailed billing (EVN) directly within the app.
• SIM & Contract Services: Manage services like number portability, order and activate eSIM, and handle third-party services seamlessly.
• Network Check and Fault Reporting: Perform a live check of the o2 network and report any issues you encounter.
• Monthly Customer Benefits: Enjoy new benefits every month through our Priority loyalty program.

For Prepaid Customers

• Usage Tracking: Keep tabs on your data volume and units (minutes & SMS).
• Credit Management: View your current credit balance and top it up effortlessly.
• Tariff and Options: Change your tariff or book additional options as needed.
• Customer Data: Update your personal details conveniently while on the move.
• Network Check: Conduct a live check of the o2 network.

For My Handy Customers

• Contract Information: Get detailed information on your My Handy contract.
• Digital Invoices: Access your invoices digitally.
• Installment Plan: View your installment plan details.
• Early Payment: Make early payments on your contract.

Please Note

The My o2 app is designed for o2 private customers. Business customers should download the o2 Business App. Please be aware that Alice Mobile connections and services from third-party providers are not supported by this app.

Liability/Requirements

Please be advised that this app relies on the online services provided by Telefónica Germany, and constant availability cannot be guaranteed. To use the My o2 app, you must have an account at o2online.de.

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